Job Description
Are you looking for a rewarding part-time job with immediate availability? Heartland Logistics Solutions is currently hiring dedicated Evening Customer Service Representatives to join our growing team in Wichita, KS. We offer competitive pay, flexible scheduling, and a supportive work environment.
As an Evening Representative, you will play a crucial role in maintaining our high standards of customer satisfaction. Whether you are answering inquiries or resolving issues, your work will directly impact our business.
Why Join Us?
- Immediate Hire: Start working within days of your interview.
- Evening Shifts: 4:00 PM - 12:00 AM, giving you your mornings and afternoons free.
- No Experience Required: We provide comprehensive paid training.
- Great Pay: Earn between $18.00 and $22.00 per hour based on performance.
Responsibilities
- Handle a high volume of incoming customer calls and emails during evening hours.
- Assist customers with product information, order status, and account inquiries.
- Resolve customer complaints and issues efficiently and professionally.
- Update customer accounts and database records accurately.
- Collaborate with the daytime support team to ensure seamless coverage.
- Adhere to all company policies and quality assurance standards.
- Provide accurate information regarding billing and payment options.
Qualifications
- High School Diploma or GED equivalent is required.
- Must be available to work evenings (4:00 PM - 12:00 AM).
- Strong verbal communication skills and a professional phone demeanor.
- Basic computer proficiency and typing speed of 35+ WPM.
- Reliable transportation to and from the workplace.
- Ability to work independently with minimal supervision.
- Previous customer service experience is a plus but not mandatory.