Job Description
Join our dynamic team as an Evening Customer Service Associate at Baltimore Community Services! We're seeking motivated individuals to provide exceptional support during our peak evening hours. This immediate hire opportunity offers flexible scheduling and competitive compensation in a fast-paced retail environment. Perfect for students or professionals seeking supplemental income, you'll represent our brand while delivering outstanding service to diverse clientele. Training provided – no experience necessary!
Responsibilities
- Assist customers with inquiries, product selection, and checkout processes
- Process transactions accurately using POS systems and maintain cash handling protocols
- Manage inventory restocking and store organization during evening shifts
- Resolve customer concerns promptly while maintaining brand standards
- Collaborate with team members to ensure seamless evening operations
- Execute visual merchandising tasks to enhance store presentation
- Report operational issues and contribute to continuous improvement
Qualifications
- High school diploma or equivalent (currently enrolled students welcome)
- Strong communication skills with ability to work with diverse populations
- Basic math proficiency for transaction processing
- Ability to stand/walk for extended periods and lift up to 25 lbs
- Flexibility to work evenings (typically 4 PM - 10 PM) weekends
- Reliable transportation and punctuality essential
- Previous customer service experience preferred but not required
- Positive attitude and commitment to teamwork