Job Description
Are you looking for a job that fits your lifestyle? Apex Support Solutions is hiring an enthusiastic Evening Customer Service Associate to join our team in Miami, Florida.
We offer a flexible evening schedule that allows you to maintain a healthy work-life balance. This entry-level position is perfect for students or professionals seeking part-time work with opportunities for growth.
Why Join Us?
- Competitive hourly pay ($16 - $20).
- Flexible evening shifts (e.g., 4:00 PM - 10:00 PM).
- No prior experience required—comprehensive training provided.
- Supportive and inclusive work environment.
Take the next step in your career by applying today!
Responsibilities
- Handle incoming customer inquiries via phone, email, and live chat with a focus on resolution.
- Process orders, returns, and exchanges accurately and efficiently.
- Document customer interactions and account details in our CRM system.
- Identify and escalate complex issues to the senior support team.
- Maintain a professional and positive demeanor during peak hours.
Qualifications
- High school diploma or General Education Development (GED) certificate.
- Excellent communication skills and a customer-centric attitude.
- Basic computer literacy and typing speed (40+ WPM).
- Reliable internet connection and device for remote work options.
- Ability to work flexible evening shifts and weekends.