Job Description
Join our dynamic team at Metro Hospitality Group and launch your career in Washington DC's vibrant hospitality scene! We're seeking enthusiastic Evening Customer Service Associates to deliver exceptional guest experiences during our peak evening hours. This flexible role is perfect for students, career changers, or anyone seeking evening work with competitive pay and growth opportunities. Enjoy a supportive environment, comprehensive training, and the chance to build transferable skills while serving diverse clients in our premium downtown location. Hiring now – apply today to start your journey with us!
Responsibilities
- Provide exceptional customer service during evening hours (4 PM - 11 PM)
- Manage reservations and guest inquiries with professionalism
- Process payments and maintain accurate transaction records
- Collaborate with team members to ensure seamless operations
- Uphold brand standards in cleanliness and presentation
- Resolve guest concerns promptly and effectively
- Assist with inventory management and stocking duties
Qualifications
- High school diploma or equivalent (students encouraged to apply)
- Strong communication and interpersonal skills
- Ability to work evenings, weekends, and holidays
- Basic proficiency with POS systems and technology
- Positive attitude and problem-solving mindset
- Team-oriented with collaborative spirit
- Previous customer service experience preferred but not required
- Must be authorized to work in the United States