Job Description
Join our dynamic team at FlexHire Solutions, where we value flexibility and growth! We're seeking enthusiastic Evening Customer Service Associates to deliver exceptional experiences to our clients in Portland, OH. This role offers perfect scheduling for students, professionals, and anyone seeking evening hours with competitive pay and advancement opportunities. Enjoy a supportive environment where your contributions matter, with comprehensive training provided. Whether you're balancing studies or seeking a fulfilling career start, this position adapts to your lifestyle while building valuable skills in communication and problem-solving.
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Process transactions and resolve inquiries efficiently using CRM systems
- Collaborate with team members to maintain high service standards
- Assist with inventory management and store operations during evening shifts
- Document customer feedback and escalate complex issues appropriately
- Ensure compliance with company policies and safety protocols
- Support promotional events and seasonal peak-hour demands
Qualifications
- High school diploma or equivalent (current students encouraged)
- Strong communication and interpersonal skills
- Basic computer proficiency and ability to learn new systems quickly
- Flexibility to work evenings, weekends, and holidays
- Positive attitude with customer-first mindset
- Ability to stand/walk for extended periods
- Reliable transportation and punctuality
- No prior experience required – training provided