Job Description
Join our dynamic team at Urban Hospitality Group as an Evening Customer Service Associate! We're seeking friendly, reliable professionals to deliver exceptional guest experiences during our peak evening hours. Perfect for students, night owls, and those seeking flexible schedules with growth opportunities. Enjoy competitive pay, complimentary meals, and a vibrant work environment in Houston's premier hospitality district.
Responsibilities
- Provide outstanding customer service during evening hours (4 PM - 12 AM)
- Process transactions accurately and efficiently using POS systems
- Manage reservations and seating arrangements for evening guests
- Assist with event setup and breakdown for private functions
- Resolve customer inquiries and concerns with professionalism
- Maintain cleanliness and organization of service areas
- Collaborate with kitchen staff for seamless service delivery
Qualifications
- High school diploma or equivalent (students welcome)
- Evening availability required (minimum 20 hours/week)
- Strong communication and interpersonal skills
- Basic POS system experience preferred
- Ability to multitask in fast-paced environments
- Professional appearance and positive attitude
- Food safety certification (or willingness to obtain)
- Reliable transportation to Galleria location