Job Description
Join FlexiStaff Solutions and embrace a flexible evening schedule while making a meaningful impact! We're seeking passionate individuals to join our dynamic customer service team in San Jose. Enjoy competitive pay, a supportive work environment, and the opportunity to develop valuable skills while accommodating your daytime commitments. Perfect for students, parents, or anyone seeking work-life balance. Apply today and start your rewarding part-time career!
Responsibilities
- Deliver exceptional customer service via phone, email, and chat channels
- Resolve customer inquiries and issues efficiently with empathy
- Process transactions and maintain accurate documentation
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and maintain confidentiality
- Utilize CRM systems to track customer interactions
- Contribute to continuous improvement of service processes
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong verbal and written communication skills
- Ability to work independently with minimal supervision
- Proficient in basic computer applications
- Flexibility to work evenings (4 PM - 10 PM)
- Positive attitude and problem-solving mindset
- Reliable transportation to San Jose location