Job Description
Join Urban Retail Hub's dynamic team as an Evening Customer Service Associate! We're seeking friendly, energetic individuals to deliver exceptional service during our peak evening hours (4 PM - 10 PM). Perfect for students seeking flexible schedules with no weekend or holiday requirements. Enjoy a vibrant, inclusive environment with competitive pay and growth opportunities.
Responsibilities
- Provide exceptional customer service in-store and via phone/chat
- Process transactions accurately using POS systems
- Assist with inventory management and merchandising
- Maintain clean, organized store appearance
- Resolve customer inquiries and escalations professionally
- Collaborate with evening shift team members
Qualifications
- High school diploma or equivalent (students welcome)
- Excellent communication and interpersonal skills
- Basic math proficiency for transaction handling
- Availability 3-4 evenings weekly (4 PM-10 PM)
- Previous retail/service experience preferred
- Reliable transportation to Center City location
- Positive attitude and team-oriented mindset