Job Description
Join our dynamic team at Urban Retail Solutions as an Evening Customer Service Associate! We're seeking enthusiastic individuals to deliver exceptional service during our peak evening hours. This immediate opening offers flexible scheduling in the heart of Chicago's vibrant downtown. Enjoy a collaborative environment where your customer-focused approach directly shapes our retail success. Perfect for students or professionals seeking evening work with competitive compensation and growth opportunities.
Responsibilities
- Provide exceptional in-person customer service during evening hours (4 PM - 10 PM)
- Process transactions accurately and efficiently using POS systems
- Assist with inventory management and stock replenishment
- Resolve customer inquiries with empathy and product knowledge
- Maintain visually appealing store displays and cleanliness standards
- Collaborate with day staff to ensure seamless operations
- Participate in evening team meetings and training sessions
Qualifications
- Previous retail or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic math and POS system proficiency
- Flexibility to work evenings, weekends, and holidays
- High school diploma or equivalent required
- Must be 18+ years old with reliable transportation