Job Description
MetroConnect Solutions is revolutionizing the customer experience in Oklahoma City. We are currently seeking a dedicated Evening Customer Service Associate to join our team immediately. If you are looking for flexible part-time evening jobs that offer growth opportunities and a supportive work environment, we want to hear from you.
In this role, you will be the face of our brand, assisting customers with inquiries, processing transactions, and ensuring a seamless shopping experience during our peak evening hours. This is a high-impact position perfect for individuals seeking stability and a career path.
Responsibilities
- Greet and assist customers with a friendly, professional demeanor upon arrival.
- Handle customer inquiries via phone, email, and in-person with accuracy and speed.
- Process sales transactions, returns, and exchanges efficiently using POS systems.
- Resolve customer complaints and escalate issues to management when necessary.
- Organize store shelves and maintain a clean, inviting shopping environment.
- Collaborate with the evening shift team to meet daily sales targets.
- Assist in inventory management and stock replenishment as needed.
Qualifications
- High school diploma or equivalent required.
- Previous customer service or retail experience is preferred but not mandatory.
- Must be available to work evenings, including weekends and holidays.
- Strong verbal communication and interpersonal skills.
- Ability to stand for extended periods and lift up to 25 lbs.
- Proficiency in basic computer operations and POS systems.
- Reliable transportation to and from work.