Job Description
Join our dynamic team at Urban Retail Group as an Evening Customer Service Associate! We're seeking energetic individuals to deliver exceptional service during our peak evening hours. This part-time position offers flexible scheduling and a vibrant work environment in the heart of downtown Oakland. Perfect for students, parents, or anyone seeking a rewarding evening role with growth opportunities.
Our ideal candidate thrives in fast-paced settings, values teamwork, and takes pride in creating memorable customer experiences. Enjoy competitive pay, employee discounts, and a supportive culture that recognizes your contributions. Apply today to become part of Oakland's premier retail destination!
Responsibilities
- Provide exceptional customer service during evening hours (4 PM - 10 PM)
- Process transactions accurately using POS systems
- Assist with inventory management and stock replenishment
- Resolve customer inquiries and concerns with professionalism
- Collaborate with team members to maintain store appearance
- Contribute to a positive and inclusive work environment
- Adhere to all safety and operational protocols
Qualifications
- High school diploma or equivalent
- Previous retail or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work evenings and weekends consistently
- Basic math and cash handling proficiency
- Reliable transportation to Oakland location
- Positive attitude and team-oriented mindset
- Must be available for 4-5 evening shifts weekly