Job Description
Join Urban Retail Solutions as an Evening Customer Service Associate and become the heartbeat of our vibrant Charlotte retail experience! We're seeking enthusiastic individuals to deliver exceptional service during our peak evening hours (4 PM - 10 PM). This flexible role offers a perfect work-life balance while allowing you to develop valuable retail skills in a dynamic environment. Enjoy competitive pay, employee discounts, and a supportive team culture that celebrates your contributions. Whether you're a student, parent, or career-changer, this position provides stability with growth potential.
Responsibilities
- Deliver outstanding customer service during evening operations (4 PM - 10 PM)
- Process transactions accurately using POS systems
- Assist with inventory management and stock replenishment
- Resolve customer inquiries with empathy and efficiency
- Maintain store presentation standards during evening hours
- Collaborate with evening team members to ensure seamless operations
- Support loss prevention protocols and security measures
Qualifications
- High school diploma or equivalent required
- Previous retail or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic math proficiency for transaction handling
- Flexibility to work evenings, weekends, and holidays
- Reliable transportation to Charlotte locations
- Positive attitude and problem-solving mindset