Job Description
Join Metro Retail Solutions as an Evening Customer Service Associate and kickstart your career in a dynamic retail environment! We're seeking energetic, customer-focused individuals to provide exceptional support during our peak evening hours. This flexible part-time role offers training, growth opportunities, and a supportive team atmosphere. Perfect for students or professionals seeking evening work in NYC.
Responsibilities
- Deliver outstanding customer service via phone, email, and in-person interactions
- Process transactions accurately using POS systems
- Resolve customer inquiries and concerns with empathy and efficiency
- Assist with inventory management and stock replenishment
- Maintain clean, organized retail spaces
- Collaborate with team members to ensure seamless operations
- Adhere to company safety and compliance standards
Qualifications
- High school diploma or equivalent (current students welcome)
- Previous customer service experience preferred but not required
- Strong communication and interpersonal skills
- Ability to work independently and in team settings
- Basic proficiency with POS systems and technology
- Flexible availability including evenings and weekends
- Positive attitude and problem-solving mindset