Job Description
Join our dynamic team as an Evening Customer Service Associate at Baltimore Community Services! We're seeking energetic individuals to provide exceptional support during our peak evening hours. This flexible role offers a perfect work-life balance while making a meaningful impact in our community. Enjoy competitive pay, free on-site parking, and a supportive environment that values your growth.
Responsibilities
- Deliver outstanding customer service via phone, email, and in-person interactions
- Process transactions accurately using our POS system
- Assist with inventory management and stock organization
- Resolve customer inquiries and complaints with professionalism
- Collaborate with team members to ensure smooth evening operations
- Maintain clean and organized workspace environment
Qualifications
- High school diploma or equivalent required
- Previous customer service or retail experience preferred
- Strong communication and problem-solving skills
- Ability to work independently and as part of a team
- Flexible schedule availability (evenings and weekends)
- Basic computer proficiency
- Positive attitude and commitment to excellence