Job Description
Join our dynamic team at Capital City Retail Group as an Evening Customer Experience Specialist! We're seeking passionate individuals to deliver exceptional service during our busiest evening and weekend hours. This role offers flexible scheduling perfect for students, parents, or anyone seeking work-life balance. Enjoy competitive pay, comprehensive training, and a vibrant team culture in the heart of Washington DC. If you thrive in fast-paced environments and love creating memorable customer moments, we want to meet you!
Responsibilities
- Deliver outstanding customer service during evening and weekend shifts (4 PM - 11 PM)
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Assist with inventory management, restocking, and visual merchandising
- Resolve customer inquiries and concerns with professionalism and empathy
- Collaborate with team members to maintain store cleanliness and operational excellence
- Participate in evening team huddles and training sessions
- Support weekend promotional events and sales initiatives
Qualifications
- Previous retail or customer service experience preferred but not required
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic math and cash handling proficiency
- Flexible availability for evenings and weekends
- Positive attitude and problem-solving mindset
- Must be 18+ years old
- Valid authorization to work in the United States