Job Description
Join Austin's premier hospitality team as an Evening Customer Experience Specialist! We're seeking vibrant professionals to deliver exceptional service during our peak evening hours. This role offers flexible scheduling (4-6 PM to 10 PM-12 AM), competitive pay, and opportunities for advancement. Perfect for students, artists, or career-changers seeking work-life balance in Austin's vibrant downtown scene.
Why Work With Us?
• Weekly pay with performance bonuses
• Complimentary meals during shifts
• Free downtown parking
• Employee discounts at partner venues
• Positive, inclusive team culture
Responsibilities
- Deliver outstanding guest service during evening operations
- Manage reservation systems and walk-in clientele
- Process payments and maintain accurate transaction records
- Collaborate with kitchen and bar teams for seamless service
- Resolve guest inquiries and concerns promptly
- Uphold brand standards and safety protocols
- Contribute to a positive team environment
Qualifications
- Minimum 6 months customer service experience
- Evening/weekend availability (20-25 hours/week)
- Strong communication and problem-solving skills
- Ability to multitask in fast-paced environments
- Basic POS system knowledge
- Valid Texas food handler certification
- Positive attitude and professional appearance