Job Description
Join Urban Hub Boston's dynamic team as an Evening Customer Experience Specialist! We're seeking passionate individuals to deliver exceptional service during our peak evening hours. Perfect for students, professionals, or anyone seeking flexible evening schedules. Enjoy competitive pay, comprehensive training, and a vibrant work environment in the heart of Boston's Back Bay. Full-time opportunities available for high performers.
Responsibilities
- Deliver outstanding customer service during evening operating hours
- Process transactions accurately using POS systems
- Manage inventory and maintain store presentation standards
- Resolve customer inquiries with professionalism and empathy
- Collaborate with team members to ensure seamless operations
- Support store opening/closing procedures
- Contribute to a positive and inclusive team culture
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Availability to work evenings (3-11 PM) and weekends
- Strong communication and problem-solving skills
- Basic proficiency with POS systems
- Ability to stand for extended periods
- Positive attitude and team-oriented mindset
- Reliable transportation to Tremont Street location