Job Description
Welcome to Metro Retail Group, a leading retail destination in New York City known for our commitment to excellence and community engagement. We are currently seeking dynamic and enthusiastic individuals to join our team as Entry Level Customer Service Associates.
We are proud to be an inclusive employer that actively welcomes students and recent graduates. If you are looking for a part-time role that offers flexibility, valuable work experience, and a supportive environment, we want to hear from you.
Why Choose Metro Retail Group?
- Flexible Hours: Perfect for students balancing academics and work.
- No Experience Required: We provide comprehensive training to get you up to speed.
- Modern Work Environment: Work in a stylish, high-traffic location in the heart of Manhattan.
Join us and kickstart your career in retail with a team that values your potential.
Responsibilities
- Greet and assist customers with a smile, providing product recommendations and answering inquiries.
- Operate the Point of Sale (POS) system efficiently and accurately to process sales, returns, and exchanges.
- Keep the sales floor organized, clean, and stocked according to company visual merchandising standards.
- Handle customer feedback and complaints professionally to ensure high satisfaction levels.
- Cross-train with team members to assist in various departments during peak hours.
- Monitor inventory levels and alert management when stock needs replenishing.
- Support the management team in achieving daily sales targets and operational goals.
Qualifications
- High school diploma or equivalent (GED).
- Ability to stand for extended periods and lift up to 20 lbs.
- Strong verbal communication skills and a friendly, approachable attitude.
- Basic computer proficiency and ability to learn new software quickly.
- Reliable transportation to and from the New York City location.
- Willingness to work flexible hours, including weekends and evenings.
- Enthusiasm for learning and a desire to grow within the company.