Job Description
Join our dynamic team as an Evening Customer Service Associate at Global Retail Solutions! Perfect for students and career changers seeking flexible evening hours in Atlanta's vibrant downtown. Enjoy a supportive environment with comprehensive training and growth opportunities. We value teamwork, reliability, and exceptional customer service. If you're motivated, detail-oriented, and thrive in fast-paced settings, this role is your gateway to retail excellence. Apply today and become part of Atlanta's premier customer service experience!
Responsibilities
- Deliver outstanding customer service via phone, email, and in-person interactions
- Process transactions accurately using POS systems and maintain organized records
- Assist customers with product inquiries, returns, and troubleshooting
- Collaborate with team members to ensure seamless store operations during evening hours
- Uphold brand standards through visual merchandising and inventory management
- Resolve customer concerns with empathy and professionalism
- Support store opening/closing procedures and security protocols
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Previous customer service or retail experience preferred but not required
- Strong communication skills and ability to multitask effectively
- Proficiency with basic technology (POS systems, smartphones)
- Reliable transportation and consistent evening availability (4-11 PM)
- Positive attitude and problem-solving mindset
- Ability to stand for extended periods and lift up to 25 lbs
- Passion for delivering exceptional customer experiences