Job Description
Are you looking to start your career in Cleveland? We are seeking a motivated Entry Level Customer Service Representative to join our growing team. This is a fantastic opportunity for individuals looking to gain valuable experience in a dynamic environment with flexible hours.
We value our employees and offer a supportive culture where you can learn and grow. If you are organized, friendly, and ready to contribute, we want to hear from you!
Responsibilities
- Manage inbound and outbound customer inquiries via phone and email.
- Enter and update customer information into our database with high accuracy.
- Resolve customer complaints and issues professionally and efficiently.
- Assist with general administrative tasks and filing.
- Collaborate with the team to meet daily and weekly performance goals.
- Maintain a positive and professional demeanor at all times.
Qualifications
- High School Diploma or GED required.
- Previous customer service experience is a plus, but not required.
- Basic computer skills and proficiency in Microsoft Office Suite.
- Strong written and verbal communication skills.
- Ability to work independently and as part of a team.
- Reliable transportation is preferred.