Job Description
Join our dynamic team at Metro Retail Solutions as an Entry-Level Customer Service Associate! We're urgently seeking enthusiastic individuals for immediate evening and weekend shifts in our vibrant New York location. No prior experience required – we provide comprehensive training to help you succeed in a fast-paced retail environment. Enjoy flexible scheduling, competitive pay, and opportunities for growth within our expanding company. Perfect for students, career changers, or anyone seeking a rewarding part-time role. Apply today and become part of our customer-focused team!
Responsibilities
- Deliver exceptional customer service through in-person interactions and digital support channels
- Process transactions accurately using POS systems and handle cash payments securely
- Assist with inventory management, including stock replenishment and visual merchandising
- Maintain clean, organized store appearance according to brand standards
- Resolve customer inquiries and escalations with professionalism and empathy
- Collaborate with team members to ensure seamless shift operations
- Adhere to all safety protocols and company policies
Qualifications
- High school diploma or equivalent (currently enrolled students welcome)
- Strong communication and interpersonal skills
- Basic computer proficiency and comfort with learning new technologies
- Reliable transportation to/from scheduled shifts
- Ability to stand for extended periods and lift up to 25 lbs
- Flexible availability for evenings (4 PM - 12 AM) and weekends
- Positive attitude and commitment to teamwork
- No prior experience required – training provided