Job Description
Join Metro Retail Solutions as an Entry-Level Customer Service Associate and kickstart your career in a dynamic retail environment! We're seeking motivated individuals with flexible schedules to support our flagship locations during high-traffic evening and weekend hours. Perfect for students or those seeking work-life balance, this role offers comprehensive training and growth opportunities within our nationally recognized brand.
As a key member of our customer experience team, you'll engage with diverse clientele, process transactions efficiently, and maintain visually appealing store displays. Our commitment to employee development ensures you'll gain valuable retail skills while competitive compensation and a supportive work culture make this position ideal for launching your professional journey.
Responsibilities
- Deliver exceptional customer service during evening and weekend shifts (4 PM - 11 PM weekdays, 10 AM - 8 PM weekends)
- Process sales transactions accurately using POS systems while maintaining cash drawer accountability
- Stock shelves, arrange merchandise displays, and maintain organized sales floor appearance
- Assist with inventory management and price verification tasks
- Resolve customer inquiries regarding products, promotions, and store policies
- Collaborate with team members to ensure seamless store operations during peak hours
- Participate in ongoing product knowledge training sessions
Qualifications
- High school diploma or equivalent (current students welcome)
- Flexible availability including evenings (minimum 20 hours/week)
- Basic math and computer proficiency
- Strong communication and interpersonal skills
- Ability to stand for extended periods and lift up to 25 lbs
- No prior experience required - full training provided
- Positive attitude with customer service mindset
- Valid work authorization in the United States