Job Description
Join our dynamic team at Denver Retail Solutions as an Evening Customer Service Associate! This entry-level role offers flexible evening hours (4 PM - 10 PM) perfect for students or professionals seeking supplemental income. You'll be the first point of contact for our valued customers, delivering exceptional support in a fast-paced retail environment. We provide comprehensive training and growth opportunities for motivated individuals looking to start their career in customer service.
Responsibilities
- Deliver outstanding customer service via phone, email, and in-person interactions
- Process transactions accurately using POS systems
- Assist with inventory management and stock replenishment
- Resolve customer inquiries and escalations professionally
- Maintain clean and organized store appearance
- Collaborate with team members to achieve daily sales goals
- Adhere to company policies and security protocols
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred but not required
- Availability to work evenings and weekends (20-25 hours/week)
- Strong communication and problem-solving skills
- Basic proficiency with technology and POS systems
- Positive attitude and team-oriented mindset
- Ability to stand for extended periods and lift up to 25 lbs
- Must be 18+ years old with reliable transportation