Job Description
Join our dynamic team at Apex Business Solutions as a Evening Receptionist and become the welcoming face of our Raleigh headquarters! This full-time role offers competitive compensation, comprehensive benefits, and a collaborative work environment. As the first point of contact for clients and visitors, you'll play a pivotal role in delivering exceptional customer experiences while supporting our administrative operations. If you're a polished professional with a passion for service and thrive in evening hours, we encourage you to apply today!
Responsibilities
- Manage front desk operations during evening hours (3:00 PM - 11:00 PM), including greeting visitors, answering multi-line phone systems, and handling mail/deliveries
- Coordinate meeting room bookings and ensure conference areas are professionally maintained
- Perform light administrative duties such as data entry, filing, and document processing
- Assist with basic IT troubleshooting for office equipment and escalate complex issues
- Monitor building security protocols and manage visitor access systems
- Support HR department with onboarding paperwork and employee inquiries
- Collaborate with day-shift staff to ensure seamless operational handover
Qualifications
- Minimum 2 years of professional receptionist or front desk experience
- Exceptional verbal communication and customer service skills
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
- Ability to multitask in a fast-paced environment with minimal supervision
- Professional appearance and polished phone etiquette
- Basic knowledge of office equipment (printers, scanners, phone systems)
- Flexibility to work evenings and occasional weekends as needed
- High school diploma or equivalent required; associate degree preferred