Job Description
Join Urban Retail Group's dynamic team as a Customer Service Specialist in Los Angeles! We're seeking enthusiastic individuals for flexible evening shifts and full-time opportunities to deliver exceptional service at our premium retail locations. Enjoy competitive pay, comprehensive training, and a vibrant work environment in the heart of LA. Perfect for students, career changers, or those seeking work-life balance. Apply today to become part of our award-winning retail family!
Responsibilities
- Provide exceptional customer service during evening hours and weekends
- Process transactions accurately and efficiently using POS systems
- Resolve customer inquiries and complaints with professionalism
- Assist with inventory management and store merchandising
- Collaborate with team members to maintain store standards
- Support special events and promotional campaigns
- Adhere to all safety and security protocols
Qualifications
- High school diploma or equivalent; college students encouraged
- Minimum 6 months customer service or retail experience
- Flexible availability including evenings (4 PM - 12 AM) and weekends
- Strong communication and problem-solving skills
- Basic proficiency with point-of-sale systems
- Ability to stand for extended periods and lift 25 lbs
- Positive attitude and commitment to teamwork
- Valid California driver's license preferred