Job Description
Join our dynamic team at CityScape Solutions, where we're revolutionizing urban living! We're seeking enthusiastic individuals for evening customer service roles that fit your schedule. Whether you're a student balancing classes or a professional seeking flexible hours, this is your opportunity to grow with us. Enjoy competitive pay, comprehensive training, and a supportive environment where your contributions truly matter. Part-time and full-time positions available. Apply today and become part of Portland's thriving service community!
Responsibilities
- Deliver exceptional customer support via phone, email, and in-person interactions
- Resolve inquiries and troubleshoot issues efficiently using CRM systems
- Process transactions and maintain accurate customer records
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and maintain confidentiality standards
- Identify opportunities for process improvements and suggest solutions
- Support marketing initiatives during evening events and promotions
Qualifications
- High school diploma or equivalent (students currently enrolled welcome)
- Strong communication and interpersonal skills
- Basic proficiency with Microsoft Office Suite and CRM tools
- Ability to work independently and manage time effectively
- Flexibility to work evenings and weekends as required
- Previous customer service experience preferred but not required
- Positive attitude and problem-solving mindset
- Reliable transportation to Portland, OH location