Job Description
We are looking for a dynamic and friendly Customer Service Associate to join our team in Philadelphia, PA. If you are seeking a role that offers the stability of full-time hours with the flexibility of weekend shifts, we want to hear from you.
At PA Retail Solutions, we value our employees and offer a comprehensive benefits package including health insurance, a 401(k) retirement plan with company match, and paid time off. You will be the face of our brand, ensuring every customer has a memorable shopping experience.
Responsibilities
- Greet customers warmly and provide exceptional service to ensure high satisfaction levels.
- Process sales transactions quickly and accurately using our POS systems.
- Handle customer inquiries, returns, and complaints with patience and professionalism.
- Keep the sales floor organized, clean, and well-stocked with merchandise.
- Collaborate with team members to meet daily sales targets and operational goals.
- Assist in inventory management and restocking shelves during off-peak hours.
- Operate equipment such as cash registers, scanners, and credit card terminals.
Qualifications
- High school diploma or GED is required.
- Previous experience in retail or customer service is preferred.
- Must be available to work weekends (Saturday and Sunday).
- Strong verbal communication and interpersonal skills.
- Ability to stand and walk for extended periods.
- Basic math skills and attention to detail are essential.