Job Description
Join Urban Retail Group's dynamic team as a Customer Service Associate and enjoy the perfect work-life balance with our flexible evening and weekend schedules. We're seeking friendly, energetic individuals to provide exceptional service to our downtown Chicago customers. This role offers competitive pay, advancement opportunities, and a supportive team environment designed for students, parents, and professionals seeking flexible hours.
Why You'll Love Working With Us: Comprehensive training, employee discounts, and a vibrant workplace culture where your contributions are valued. Perfect for those needing daytime availability for school or other commitments.
Responsibilities
- Deliver outstanding customer service through product knowledge and friendly interactions
- Process transactions accurately using POS systems and handle cash/credit payments
- Assist with inventory management, stock replenishment, and visual merchandising
- Maintain clean, organized sales floor and fitting room areas
- Resolve customer inquiries and concerns promptly with professionalism
- Collaborate with team members to achieve daily sales goals
- Adhere to all safety protocols and company policies
Qualifications
- Previous retail or customer service experience preferred but not required
- Strong communication and interpersonal skills
- Ability to stand for extended periods and lift up to 25 lbs
- Flexibility to work evenings (4 PM - 10 PM) and weekend shifts
- Basic math skills and comfort handling cash transactions
- Reliable transportation to Michigan Avenue location
- Positive attitude and commitment to teamwork
- Must be at least 18 years old