Job Description
Join the Heart of Detroit! We are currently seeking a dedicated and energetic Customer Service Associate to join our high-performing team. This is an immediate hire opportunity for a reliable individual ready to start work immediately on our evening shift.
As a key member of our team, you will play a vital role in ensuring our customers receive exceptional service in a fast-paced retail environment. We offer a competitive hourly wage, flexible scheduling, and a collaborative workplace culture.
Why Apply?
- Immediate Start: Start earning today.
- Evening Hours: Great work-life balance with no early mornings.
- Competitive Pay: $18.00 - $22.00 per hour based on experience.
- Benefits: Employee discounts and potential for growth.
Responsibilities
- Greet and Assist: Welcome customers warmly and provide friendly, knowledgeable assistance with their inquiries.
- Transaction Management: Process sales transactions accurately and efficiently using point-of-sale systems.
- Inventory Support: Assist with stock replenishment, organization, and visual merchandising standards.
- Problem Resolution: Handle customer complaints or issues professionally and escalate complex matters when necessary.
- Store Maintenance: Maintain a clean, organized, and safe environment throughout the store during evening hours.
- Team Collaboration: Work closely with management and peers to ensure daily operations run smoothly.
Qualifications
- Availability: Must be available to work evenings, including weekends and holidays.
- Experience: Previous experience in retail, customer service, or hospitality is preferred but not required for immediate hire.
- Communication: Strong verbal communication skills with the ability to interact with a diverse customer base.
- Reliability: Punctual and dependable with a strong work ethic.
- Physical Demands: Ability to stand for extended periods, lift up to 25 lbs, and move around the sales floor.