Job Description
Join Urban Retail Solutions as a Customer Experience Specialist and transform evening shopping into memorable experiences! We're seeking passionate individuals to deliver exceptional service during our peak evening hours. Whether you're looking for flexible part-time schedules or career-building full-time opportunities, our Chicago locations offer competitive pay, comprehensive training, and advancement pathways. Perfect for students, career changers, or those seeking work-life balance with evening availability. Enjoy a vibrant retail environment with modern amenities and a supportive team culture.
Responsibilities
- Deliver personalized customer assistance through product knowledge and style recommendations
- Process transactions efficiently using POS systems while maintaining accuracy
- Execute visual merchandising standards to create compelling store displays
- Manage inventory counts and stock replenishment during evening operations
- Resolve customer inquiries with empathy and problem-solving skills
- Collaborate with cross-functional teams to ensure seamless store operations
- Participate in evening training sessions and team meetings
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Minimum 1 year customer service or retail experience preferred
- Strong communication skills with ability to engage diverse clientele
- Basic math proficiency for transaction handling
- Flexibility to work evenings (4 PM - 11 PM), weekends, and holidays
- Reliable transportation to Chicago downtown locations
- Ability to stand for extended periods and lift up to 25 lbs
- Proficiency with mobile devices and point-of-sale systems