Job Description
Join Nexus Retail Group's dynamic team as a Customer Experience Specialist in the heart of Manhattan. We're seeking passionate individuals to elevate our luxury retail operations through exceptional service. This flexible part-time role offers competitive compensation, growth opportunities, and the chance to be part of an industry leader. Perfect for students, career switchers, or those seeking supplemental income in NYC's vibrant retail scene.
Perks Include:
- Comprehensive product training
- Employee discounts across brands
- Flexible scheduling options
- Performance-based incentives
Responsibilities
- Deliver exceptional customer experiences through personalized service
- Manage POS transactions and inventory systems
- Resolve customer inquiries with professionalism
- Collaborate with sales team to achieve targets
- Maintain visual merchandising standards
- Process returns/exchanges efficiently
- Participate in product knowledge workshops
Qualifications
- 1+ years retail or customer service experience
- Strong communication and interpersonal skills
- Proficiency with POS systems (Square, Shopify)
- Ability to work weekends and holidays
- Attention to detail in cash handling
- High school diploma or equivalent
- Basic math and problem-solving abilities
- Professional appearance and demeanor