Job Description
Join Minneapolis Retail Hub's dynamic team as a Customer Experience Specialist! We're seeking passionate individuals to deliver exceptional service across our downtown flagship store. Whether you're seeking flexible part-time hours or a full-time career path, this role offers growth opportunities in Minnesota's thriving retail sector. Enjoy competitive pay, employee discounts, and a vibrant workplace culture focused on professional development.
Responsibilities
- Provide exceptional in-person and digital customer support across multiple channels
- Drive sales through product knowledge demonstrations and personalized recommendations
- Manage inventory systems and maintain visually appealing store displays
- Process transactions accurately while upselling premium products
- Collaborate with cross-functional teams to resolve customer inquiries efficiently
- Participate in seasonal merchandising and promotional campaigns
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years customer service or retail experience
- Strong communication and conflict resolution skills
- Proficiency with POS systems and inventory management software
- Flexible availability including weekends and holidays
- Ability to stand for extended periods and lift up to 30 lbs
- Valid Minnesota driver's license for occasional off-site duties