Job Description
Join our award-winning retail team in Austin! Horizon Retail Group is seeking passionate Customer Experience Specialists to deliver exceptional service while driving sales growth. We offer flexible scheduling options including full-time and part-time positions to accommodate your lifestyle. Our competitive benefits package includes health insurance, employee discounts, and career advancement opportunities.
As a cornerstone of our customer service team, you'll create memorable shopping experiences while representing our premium brand. We provide comprehensive training and a supportive environment where your talents can thrive. Whether you're a student, parent, or career professional, our flexible scheduling allows you to achieve work-life balance while building a rewarding career in retail.
Responsibilities
- Deliver personalized customer service to build brand loyalty and drive repeat business
- Process transactions accurately while maintaining cash handling standards
- Execute visual merchandising plans to create an engaging shopping environment
- Resolve customer inquiries and concerns with professionalism and empathy
- Collaborate with team members to achieve store sales targets
- Utilize CRM systems to track customer preferences and purchase history
- Participate in inventory management and stock replenishment processes
Qualifications
- High school diploma or equivalent; college coursework preferred
- 6+ months of customer service or retail experience
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities with a customer-first mindset
- Proficiency with POS systems and basic computer applications
- Flexible availability including evenings, weekends, and holidays
- Ability to stand for extended periods and lift up to 25 lbs