Job Description
Join Boston's fastest-growing tech retail hub as a Customer Experience Specialist! We're seeking dynamic individuals to deliver exceptional service while showcasing our cutting-edge products. This flexible role offers competitive pay, growth opportunities, and the chance to work in Boston's vibrant Back Bay district. Perfect for students, career changers, or those seeking supplemental income.
Why You'll Love Working With Us:
• Competitive hourly wages + performance bonuses
• Flexible scheduling (15-30 hours/week)
• Free public transit pass
• Industry-leading product training
• Collaborative team environment
Responsibilities
- Deliver personalized product demonstrations to diverse customer segments
- Resolve customer inquiries with empathy and technical expertise
- Drive sales through consultative selling techniques
- Operate POS systems and manage inventory processes
- Collaborate with team on merchandising and visual standards
- Collect and analyze customer feedback for service improvements
- Participate in weekend and holiday coverage rotations
Qualifications
- High school diploma or equivalent (college students encouraged)
- 1+ years customer service or retail experience preferred
- Proficiency with Apple iOS and Android ecosystems
- Exceptional verbal communication skills
- Ability to stand for extended periods and lift 25 lbs
- Available evenings and weekends (minimum 3 days/week)
- Basic math aptitude and cash handling experience